Actual humans work at AAI, and we’re happy to respond to any questions or concerns you may have.

CUSTOMER SERVICE > Shipping > Shipping FAQ

Which items can ship via UPS?

For smaller, less delicate pieces we can use UPS Ground for domestic shipments (but not for shipments outside the USA).


Which items will ship via motor freight?
 
The majority of our items are unique, oddly sized/shaped, fragile or otherwise exceptional. For these items (as well as any orders shipping to destinations outside the USA), standardized shipping information is inadequate. We must respond to the specific requirements of each of these items and prepare a shipping/delivery quote for you.

Is there any additional expense for items sent via motor freight?

No, our quotes for motor freight fees are inclusive of the pick-up, packaging and delivery of items.

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